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Privacy Policy

Last updated: 1/07/2026

1. Who are we?

Analis SA is a Belgian company specialised in the distribution, maintenance and scientific and technological support services in the field of laboratory instruments across the Benelux. This website serves the activities of Analis SA (Belgium) and Analis BV (The Netherlands). Unless otherwise specified, Analis SA acts as the data controller for the processing activities described in this Policy.

Data Controller:

Analis SA, Rue de Néverlée 11, B-5020 Namur (Suarlée), Belgium
Company number (CBE): BE 0430.744.435
Email: gdpr@analis.be

Analis SA acts as the data controller for the processing of personal data described in this Policy.

You have the right to lodge a complaint with the Belgian Data Protection Authority (Autorité de protection des données / Gegevensbeschermingsautoriteit – www.dataprotectionauthority.be) or with the supervisory authority of your habitual residence, place of work or place of the alleged infringement. 

2. What data do we collect and for what purpose?

Depending on our relationship with you, we may collect and process different types of personal data.

A. Customers and Prospects (B2B)

Data processed may include:

  • Name, professional title and function
  • Company name and address
  • Professional email address and phone number
  • Purchase and service history
  • Event participation
  • Website and email interaction data

Purposes:

  • Managing contracts and service agreements
  • Responding to requests and providing technical support
  • Sending product information and scientific updates
  • Managing seminars and professional events
  • Improving our services and digital experience
  • Fraud prevention and security

Legal bases:

  • Performance of a contract (Art. 6(1)(b) GDPR)
  • Legitimate interest in managing professional relationships (Art. 6(1)(f) GDPR)
  • Compliance with legal obligations (Art. 6(1)(c) GDPR)
  • Consent where required (Art. 6(1)(a) GDPR)

In a B2B context, we may rely on legitimate interest to inform professional contacts about products and services relevant to their activities. We ensure that such processing is proportionate and does not override your fundamental rights and freedoms. You may object at any time.
We may analyse professional interactions with our website, emails or shared digital content (e.g. via Showpad) to better understand interest in our products and improve our services. This does not produce legal or significant effects.

B. Suppliers and Business Partners

Data processed may include:

  • Professional contact details
  • Role and company information
  • Contract-related communications

Purposes:

  • Contract management
  • Operational coordination
  • Brand representation

Legal bases:

  • Performance of a contract
  • Legitimate interest in managing supplier relationships

C. Website Users

When you use our website, forms, newsletters or social networks, certain data may be collected directly from you or via cookies and similar technologies.

Data may include:

  • Identification and contact details submitted through forms
  • Newsletter subscription data
  • Website usage and interaction data (subject to your cookie preferences)
  • Document interaction data
  • Marketing engagement data

We use tools such as Odoo (website & CRM), Google Analytics 4, Google Tag Manager, LinkedIn, Meta (Facebook Pixel) and Showpad. Some tracking scripts (e.g. LinkedIn Insight Tag and Meta Pixel) are embedded in the website code and are activated only after consent via our cookie management platform.

Legal bases:

  • Contract performance (e.g. responding to requests)
  • Legitimate interest (website improvement and security)
  • Consent (non-essential cookies and certain marketing activities)

You can manage your cookie preferences at any time via our cookie management panel.
For more information about the cookies and similar technologies we use, please consult our Cookie Policy.

D. Applicants

During recruitment, we process:

  • CV and professional background
  • Contact details
  • Education and career information

Legal bases:

  • Steps prior to entering into an employment contract
  • Legitimate interest in recruitment management
  • Consent where retention beyond the recruitment process is requested

3. Data Retention

Personal data are retained only for as long as necessary for the purposes described above and in accordance with legal obligations.

Typical retention periods:

  • Contract and accounting data: duration of contract + 7 years
  • Prospect data: up to 3 years after last meaningful contact
  • Recruitment data: up to 12 months unless longer retention is agreed
  • Cookie and analytics data: according to the retention periods defined in our Cookie Policy and the configuration of the relevant tools.

4. Data Sharing and International Transfers

We may share personal data with:

  • Authorised Analis employees
  • IT and service providers (e.g. Odoo, Google, LinkedIn, Meta, Showpad)
  • Administrative, accounting or legal partners
  • Public authorities when legally required

Some service providers may process data outside the European Economic Area. In such cases, appropriate safeguards such as Standard Contractual Clauses or adequacy decisions are implemented. Further information about these safeguards may be obtained by contacting us.
All service providers act under contractual data processing agreements where applicable.

5. Your Rights

Under the GDPR, you have the right to:

  • Access your personal data
  • Rectify inaccurate data
  • Request erasure where applicable
  • Restrict processing
  • Object to processing, including marketing
  • Request data portability (where applicable)
  • Withdraw consent at any time

Requests may be sent to: gdpr@analis.be

6. Security

We implement appropriate technical and organisational measures to protect personal data, including:

  • Secure servers and encrypted communications
  • Access control and role-based permissions
  • Data processing agreements with providers
  • Procedures to detect and manage potential data breaches

7. Updates

We may update this Privacy Policy from time to time. The latest version will always be available on our website.